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Shipping

COVID-19

The 5TH is working closely with external partners to ensure prompt domestic and international delivery. Please note, due to COVID-19 safeguards, limited flight capacity, government restrictions and an increase in parcel volume at processing facilities, there may be shipping delays. Rest assured, your order will get to you.
Country Shipping Option Delivery Time Cost
Argentina INTL Standard
Suspended
Free for orders over $50.00
Argentina
INTL Express
Suspended
$15.00
Australia
Parcel Post 
3 - 7 Business Days
Free for orders over $50.00
Austria
INTL Standard
Suspended
Free for orders over $50.00
Austria
INTL Express
Suspended
$15.00
Azerbaijan
INTL Standard
5-10 Business Days
Free for orders over $50.00
Azerbaijan
INTL Express
3-5 Business Days
$15.00
Belarus
INTL Standard
Suspended
Free for orders over $50.00
Belarus
INTL Express
Suspended
$15.00
Belgium
INTL Standard
5-10 Business Days
Free for orders over $50.00
Belgium
INTL Express
3-5 Business Days
$15.00
Bulgaria
INTL Standard
5-10 Business Days
Free for orders over $50.00
Bulgaria
INTL Express
3-5 Business Days
$15.00
Canada
INTL Express
7-11 Business Days
$15.00
Cayman Islands
INTL Standard
Suspended
Free for orders over $50.00
Cayman Islands
INTL Express
Suspended
$15.00
Chile
INTL Standard
Suspended
Free for orders over $50.00
Chile
INTL Express
Suspended
$15.00
China
INTL Standard
7-25 Business Days
Free for orders over $50.00
China
INTL Express
3-7 Business Days
$15.00
Croatia
INTL Standard
Suspended
Free for orders over $50.00
Croatia
INTL Express
Suspended
$15.00
Cyprus
INTL Standard
Suspended
Free for orders over $50.00
Cyprus
INTL Express
Suspended
$15.00
Czech Republic
INTL Standard
Seamail 40-60 Business Days
Free for orders over $50.00
Czech Republic
INTL Express
Suspended
$15.00
Denmark
INTL Standard
Seamail 40-60 Business Days
Free for orders over $50.00
Denmark
INTL Express
Suspended
$15.00
Ecuador
INTL Standard
Suspended
Free for orders over $50.00
Ecuador
INTL Express
Suspended
$15.00
El Salvador
INTL Standard
Suspended
Free for orders over $50.00
El Salvador
INTL Express
Suspended
$15.00
Estonia
INTL Standard
Suspended
Free for orders over $50.00
Estonia
INTL Express
Suspended
$15.00
Faroe Islands
INTL Standard
Seamail 40-60 Business Days
Free for orders over $50.00
Faroe Islands
INTL Express
Suspended
$15.00
Finland
INTL Standard
5-10 Business Days
Free for orders over $50.00
Finland
INTL Express
3-5 Business Days
$15.00
France
INTL Standard
5-10 Business Days
Free for orders over $50.00
France
INTL Express
3-5 Business Days
$15.00
Georgia
INTL Standard
5-10 Business Days
Free for orders over $50.00
Georgia
INTL Express
3-5 Business Days
$15.00
Germany
INTL Standard
5-10 Business Days
Free for orders over $50.00
Germany
INTL Express
3-5 Business Days
$15.00
Greece
INTL Standard
5-10 Business Days
Free for orders over $50.00
Greece
INTL Express
3-5 Business Days
$15.00
Hong Kong
INTL Standard
7-15 Business Days
Free for orders over $50.00
Hong Kong
INTL Express
3-7 Business Days
$15.00
Hungary
INTL Standard
Seamail 40-60 Business Days
Free for orders over $50.00
Hungary
INTL Express
Suspended
$15.00
Iceland
INTL Standard
5-10 Business Days
Free for orders over $50.00
Iceland
INTL Express
3-5 Business Days
$15.00
India
INTL Standard
Suspended
Free for orders over $50.00
Indonesia
INTL Standard
7-15 Business Days
Free for orders over $50.00
Ireland
INTL Standard
5-10 Business Days
Free for orders over $50.00
Ireland
INTL Express
3-5 Business Days
$15.00
Italy
INTL Standard
5-10 Business Days
Free for orders over $50.00
Italy INTL Express 3-5 Business Days
$15.00
Japan
INTL Standard
3-7 Business Days
Free for orders over $50.00
Kazakhstan
INTL Standard
5-10 Business Days
Free for orders over $50.00
Kazakhstan
INTL Express
3-5 Business Days
$15.00
Latvia
INTL Standard
Seamail 40-60 Business Days
Free for orders over $50.00
Latvia
INTL Express
Suspended
$15.00
Lebanon
INTL Standard
Suspended
Free for orders over $50.00
Lebanon
INTL Express
Suspended
$15.00
Liechtenstein
INTL Standard
5-10 Business Days
Free for orders over $50.00
Liechtenstein
INTL Express
3-5 Business Days
$15.00
Lithuania
INTL Standard
Seamail 40-60 Business Days
Free for orders over $50.00
Lithuania
INTL Express
Suspended
$15.00
Luxembourg
INTL Standard
5-10 Business Days
Free for orders over $50.00
Luxembourg
INTL Express
3-5 Business Days
$15.00
Macao
INTL Standard
5-10 Business Days
Free for orders over $50.00
Macao
INTL Express
Suspended
$15.00
Malaysia
INTL Standard
7-15 Business Days
Free for orders over $50.00
Malaysia
INTL Express
3-7 Business Days
$15.00
Malta
INTL Standard
5-10 Business Days
Free for orders over $50.00
Malta
INTL Express
3-5 Business Days
$15.00
Mauritius
INTL Standard
Suspended
Free for orders over $50.00
Mauritius
INTL Express
Suspended
$15.00
Monaco
INTL Standard
5-10 Business Days
Free for orders over $50.00
Monaco
INTL Express
3-5 Business Days
$15.00
Mongolia
INTL Standard
5-10 Business Days
Free for orders over $50.00
Mongolia
INTL Express
3-5 Business Days
$15.00
Morocco
INTL Standard
5-10 Business Days
Free for orders over $50.00
Morocco
INTL Express
3-5 Business Days
$15.00
Netherlands
INTL Standard
5-10 Business Days
Free for orders over $50.00
Netherlands
INTL Express
3-5 Business Days
$15.00
New Zealand
INTL Standard
3-7 Business Days
Free for orders over $50.00
Norway
INTL Standard
Suspended
Free for orders over $50.00
Norway
INTL Express
Suspended
$15.00
Philippines
INTL Standard
Suspended
Free for orders over $50.00
Poland
INTL Standard
Suspended
Free for orders over $50.00
Poland
INTL Express
Suspended
$15.00
Portugal
INTL Standard
Seamail 40-60 Business Days
Free for orders over $50.00
Portugal
INTL Express
Suspended
$15.00
Romania
INTL Standard
Suspended
Free for orders over $50.00
Romania
INTL Express
Suspended
$15.00
Singapore
INTL Standard
7-15 Business Days
Free for orders over $50.00
Singapore
INTL Express
2-5 Business Days
$15.00
Slovakia
INTL Standard
5-10 Business Days
Free for orders over $50.00
Slovakia
INTL Express
3-5 Business Days
$15.00
Slovenia
INTL Standard
Seamail 40-60 Business Days
Free for orders over $50.00
Slovenia
INTL Express
Suspended
$15.00
South Korea
INTL Standard
3-7 Business Days
Free for orders over $50.00
Spain
INTL Standard
5-10 Business Days
Free for orders over $50.00
Spain
INTL Express
3-5 Business Days
$15.00
Sri Lanka
INTL Standard
Suspended
Free for orders over $50.00
Sri Lanka
INTL Express
Suspended
$15.00
Sweden
INTL Standard
5-10 Business Days
Free for orders over $50.00
Sweden
INTL Express
3-5 Business Days
$15.00
Switzerland
INTL Standard
5-10 Business Days
Free for orders over $50.00
Switzerland
INTL Express
3-5 Business Days
$15.00
Taiwan
INTL Standard
3-7 Business Days
Free for orders over $50.00
Thailand
INTL Standard
3-7 Business Days
Free for orders over $50.00
Tunisia
INTL Standard
7-11 Business Days
Free for orders over $50.00
Tunisia
INTL Express
3-5 Business Days
$15.00
Turkey
INTL Standard
Suspended
Free for orders over $50.00
Turkey
INTL Express
Suspended
$15.00
Ukraine
INTL Standard
Suspended
Free for orders over $50.00
Ukraine
INTL Express
Suspended
$15.00
UAE
INTL Standard
3-7 Business Days
Free for orders over $50.00
United Kingdom
INTL Standard
5-10 Business Days
Free for orders over $50.00
United Kingdom
INTL Express
2-5 Business Days
$15.00
United States
INTL Standard
2-5 Business Days
Free for orders over $50.00
Uruguay
INTL Standard
Suspended
Free for orders over $50.00
Uruguay
INTL Express
Suspended
$15.00
Vietnam
INTL Standard
3-7 Business Days
Free for orders over $50.00

Choose your country from the dropdown list above for pricing and estimated delivery times.

If your country is not provided in the list above, we unfortunately do not offer shipping to your destination at this point in time.

SHIPPING

At The 5TH we offer free shipping worldwide for orders over $50.00.

We aim to dispatch all orders within 3 business day from when the order was placed. Please allow 2-3 business days to receive your shipping confirmation and tracking information.

During sales period we try our best to have all orders dispatched on time. Due to high demand, we apologise in advance if any delays occur.

All orders are processed and fulfilled in our Australian warehouse and please see the above table for shipping speeds. These timeframes are provided as a guide and can differ due to customs issues, special events and circumstances. We recommend using the tracking information when available, to make sure your order is delivered successfully.

SUPPORT

For any further information on carriers, shipping times and tracking information please feel free to submit a request with our customer support team in the FAQs section.

If there are any issues regarding the shipping of your order, please submit a request with our team in the FAQs section. Please keep in mind that once your order has been dispatched, The 5TH is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the respective postal service, to ensure the safe and timely delivery of your purchase. We will assist you in recovering an item to the best of our abilities, however, will not provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.

CUSTOMS, TAXES, DUTIES, AND FEES

The 5TH is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government. Since these duties and taxes differ between different countries and states we are unable to provide an estimated cost. For further information you will have to contact your local customs office. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.